Rental Terms & Conditions
Rentals TERMS & CONDITIONS
The following outlines Rhythm Japan’s (owned and operated by Beats Snow Sports Pty Ltd.) Terms & Conditions Rentals services
GENERAL RenTAL BOOKINGS TERMS
1.1. There is insurance already built into the price of the rental. This covers repairable damage, which includes:
1.1.1. Base Work and P-Tex.
1.1.2. Tunes and edge sharpening.
1.1.3. Base patches.
1.1.4. Core shots.
1.2. If there is extensive damage from misuse of equipment, but can be fixed, the minimum cost of a full tune is charged.
1.3. If equipment is damaged beyond repair or lost/stolen, the payable insurance excess is 14-days rental for that particular item.
1.4. Examples of non-repairable damage includes:
1.4.1. Excessive damage from misuse of equipment, such as skiing down roads.
1.5. If the non-repairable damage is deemed a product fault which can be claimed by Rhythm Japan as a warranty from the supplier, no charge will be required from the customer.
1.6. Normal wear and tear on all rental equipment will not incur a charge.
2.1 Cancellations of paid reservations made more than 48 hours prior to the rental start date will receive a full refund.
2.2 Booking amendments made more than 48 hours prior to the rental start date will receive a balance refund in case of reduction.
2.3 Cancellations/reductions of paid reservations within 48 hours will not be refunded. Instead, guests will receive store credit of equal value to the cancelled portion of the booking. Store credit will be valid for the current season, in any Rhythm Stores in Japan or Rhythm Online Store.
2.4 In the case where the additional items were used and exceed the paid amount of the original booking, the payment for the additional items can be made in-store.
2.5 Refunds will be made for extreme weather, mountain closures, injury or illness, flight cancellations or full-day flight delays.
2.6 If you are unable to travel due to restrictions on travel to Japan related to Covid 19 we will allow a full refund of your booking.
- We must be advised prior to the day of your rental booking.
- Proof of inability to travel provided within 24 hours if requested.
All customers must agree to the following personal liability and injury policy when renting equipment from Rhythm Japan. Customers renting equipment are referred to ‘The Hirer’ for the purposes of this policy:
3.1. The Hirer (customer) understands the information contained therein and warrants, agrees and accepts the information provided by him or her is true and correct.
3.2 The Hirer also understands, warrants, agrees and accepts that the ski or snowboard boot-binding system of any ski or snowboard equipment has been adjusted and set based on the information provided by the hirer.
3.3. The Hirer further understands, warrants, agrees and accepts that the ski or snowboard-binding system equipment will not release at all times or under all conditions or in all circumstances and that Rhythm Japan, its employees, affiliates or agents cannot and will not guarantee or indemnify the safety of the Hirer or any third (3rd) party. All snow sports (skiing, snowboarding, touring, tobogganing) carry the risk of injury and damage to property and that risk is reduced but not eliminated by correct bindings, the use of wrist guards and an approved helmet.
3.4. The Hirer understands, warrants, agrees and accepts that there are inherent risks of injury involved in using the equipment hired and where such injury arises the Hirer will indemnify and keep indemnified Rhythm Japan, its employees, affiliates and agents from all actions, suits, claims for damage and demands for personal injury, loss or damage sustained by the Hirer or any person named in these terms and conditions or any third (3rd) party.
3.5. The Hirer confirms, understands, acknowledges and accepts that in the event where personal injury, loss or damage to either the Hirer or any third (3rd) party arises out of the use of such equipment, it is the responsibility of the Hirer to make good such personal injury, loss or damage.
3.6. The Hirer agrees that any outstanding money owing that has not been settled before the Hirer returns the equipment can later be charged to the Hirer’s credit card at Rhythm Japan’s discretion.
4.1. Children’s prices are determined by age.
4.2. Children aged 13 years and under are considered “children” or “kids” for the purpose of renting equipment.
5.1. We encourage all customers to swap equipment when renting our Premium packages. This means you can change your skis or board to suit the snow conditions.
5.2. We also provide a FREE waxing service for our Premium gear as the snow temperature changes dramatically in Japan, which means we have change wax compound to suit.
5.3. Swapping from skis to snowboards and vice versa is FREE when renting a Premium package, however we cannot hold the gear you are swapping from so keep in mind it might not be available when you wish to swap back.
5.4. Standard gear is perfect for beginners but can limit progression due to the shape of the ski or board. We recommend using Premium gear so our expert staff can pick the perfect ski or board to help you improve.
6.1. Be ready to hit the slopes early for your first day of riding! You can pick up your rental equipment the afternoon / evening after 3pm the day before your rental period starts. You can hold onto the equipment up until 10am the day after your rental period expires.
6.2. We provide a FREE pick up and drop off service from your accommodation on request in our 8 seater vans. Simply contact us 20 – 30 minutes prior to your desired pick up time so we can arrange a driver.
6.3. Pricing is based on a per person per package basis.
7.1. All prices are in Japanese Yen and are inclusive of a 10% Japanese consumption tax.
7.2 Full amount of the payment is required to be made at the time of the booking.
7.3 If the booking contains Lesson/ Guiding, Rhythm Rides Payment Terms will apply on the entire booking.
Contact us: If you have any questions regarding the above terms and conditions, please contact us at firstname.lastname@example.org