Meet the team
KNOWLEDGABLE. HELPFUL. STOKED.
Our mission is to say yes. Our knowledge of the unique snow conditions we live and ride in allows us to ensure our customers get the perfect equipment with the best possible service.
We offer gear that’s perfect for everyone from beginner to expert riders, backcountry explorers, those who prefer the groomed runs and even those who don’t intend on hitting the lifts at all. Each and every staff member at Rhythm has a love for the snow and all that Japan’s winter months have to offer. They are all friendly experts who want to share their knowledge with their customers.
GUEST SERVICES
The smiles of our guest services team are likely to be the first thing you see when you step into our store. These friendly, knowledgeable people work behind our front counter and provide support for all of our customers. Often Rhythm is the first place travellers to Niseko and Hakuba visit so we like to help them feel comfortable by answering any questions they have, even the ones that aren’t related to skiing and snowboarding. Our guest services team have been trained to keep chill under pressure so don’t be afraid to approach them even when the shop is busy! Our guest services team also consists of a crew of drivers who pick up and drop off customers to and from their accommodation, and will also happily answer any questions customers have as they cruise around town.
SKI TEAM
Our ski department is made up of humans who love to ski so much they’ve made it their job. All new staff in the ski department are given intensive training at the start of the season so they have the knowledge to go with their passion. This means they can give valuable, honest advice on what equipment will suit the needs of each customer, whether they are interested in renting gear or buying their own. With one of the world’s best powder destinations in their backyard, our team get to know the mountains and the environment around them very quickly and are more than happy to share some inside information with visitors to the store. So whether you want to try out the latest powder skis, or just feel some good vibes, our ski team can help out and make sure your holiday gets off to the best start possible.
SNOWBOARD TEAM
Our snowboard team dreams about deep powder days, just like you do. All of them are experienced riders who have traveled to Niseko or Hakuba so they can work and ride in some of the best resorts in the world. Every year our newbie snowboarders are put through an intensive workshop so they know our retail and rental gear back to front. We also encourage them to get on the mountain as much as possible so they can product test and get to know the environment around them. This way they are ready to answer any questions customers may have when they visit the store.
WORKSHOP TEAM
The guys and girls in our tuning workshop work around the clock to make sure Rhythm’s fleet of rental skis and snowboards are in the best possible shape. They are all trained to use the latest tuning equipment so our gear is like new every time it goes out the door. When it comes to tuning and repairing hardware for customers, our crew are perfectionists who want to make sure riders are getting the most out of their skis and snowboards. Whether you’re just after a hot wax or a complete overhaul, the workshop team will get it done as quick as possible so you don’t miss a moment on the mountain.
RETAIL TEAM
Ski and snowboard technology is evolving all the time, which is why our retail staff are constantly updating their knowledge and keeping up with the latest trends. Rhythm stocks it all, from beanies, goggles, gloves and helmets to outerwear, backcountry gear, après boots, luggage and more, so it’s important that our retail tech heads are walking databases, loaded with information that can help customers make informed decisions. Feel free to ask them anything, even the tricky questions! Even if they don’t have the answer, our team will do their best to find out.
Rhythm & Beans TEAM
ADMIN
LIFE WITH US
WHY YOU WILL LOVE WORKING FOR RHYTHM JAPAN
- Awesome team environment
- Morning, evening & split shifts, allowing for more time on the hill
- Awesome staff deals on the latest rental & retail gear
- Ability to experience Japan, and all it has to offer