Trips Terms and Conditions

Payment of your lesson or tour (either via a third-party agent or directly to Rhythm Japan) constitutes acceptance of all terms and conditions listed for all parties participating in Trips by Rhythm Japan.

All parties agree that they have valid travel insurance that covers the snowsports/outdoor activity being participated in. Please note, guests are responsible for their own medical expenses including rescue fees when accessing terrain outside of the resort boundaries.

Trips by Rhythm Rides may be recorded by a Rhythm-sponsored photographer/videographer. Customers acknowledge that they and their party’s likeness may appear in future print or digital media without remuneration.

Review the Terms & Conditions related to your Rhythm rental service here. Please note payment terms are applicable as per Trips.

Review Terms & conditions related to your Rhythm Rides lessons and guiding service here. Please note payment terms are applicable as per Trips.

• Cancellations prior to 7 days of the start date will be refunded.
• Cancellations after the lift ticket has been issued; if the ticket is unused will be refunded with an administration.

Bookings made more than 70 days ahead of arrival date

• Deposit – 20% of the total balance is due within 48 hours of the booking confirmation.

• Final payment – the remaining balance must be paid at least 70 days prior to your trip departure date. 

Bookings made less than 70 days ahead of arrival date

• Full payment – 100% of the booking total is due within 48 hours of the booking confirmation.

A booking is secured once we have verified the payment of your deposit via online payment or bank transfer.

All prices are in Japanese Yen and are inclusive of a 10% Japanese consumption tax and 2% accommodation tax (where applicable).

Online payment

Payment via card will be processed by Flywire – the payment platform is used for all online payment transactions with Rhythm Japan. 

You can view the Flywire terms and conditions here.

Bank transfer

Payment can be made via international electronic funds transfer in Japanese Yen to Rhythm Japan’s bank account. 

Customers are responsible for any bank transfer fees incurred. If you would like to pay via bank transfer please contact our team.

You can also review common questions related to cancellations/amendments in our FAQs here.

If you would like to cancel your Trip for any reason, we must be informed by writing. The cancellation date will be deemed to be the date which we receive your cancellation request. 

Cancellation fees and charges will be levied as follows, respective of when the notice of cancellation is received.

Cancellation made more than 70 days ahead of arrival date

The 20% deposit will be withheld. If the remaining full balance that is due at least 70 days before arrival has already been received, this will be refunded.

Cancellations made less than 70 days ahead of arrival date

The 20% deposit will be withheld. We will then endeavour to provide a refund on portions of your Trip according to each service’s individual cancellation policies.

• Refunds will be issued via the same payment method that they were received in Japanese Yen.
• It is important to note that there may be fluctuations in the currency exchange rate between the time of payment and the time of refund, resulting in the refunded amount being different to that paid. Rhythm Japan can not be held liable for any loss due to the difference between the original amount paid and the refund amount received.
• If you paid via Flywire, please note a 1% handling charge for refund processing is charged. Rhythm Japan can not be held responsible for this fee incurred between the original amount paid & the amount received at the time the refund was issued.

• If you have paid via Flywire, please note a 1% handling charge for refund processing is incurred by Flywire. Rhythm Japan can not be held responsible for this fee.

• Changes to a Trip, such as the accommodation, date, or third-party services etc are not guaranteed until written confirmation is received from Rhythm. 
• Requests to move reservations to a different season may not be accepted.
• Any reduction in the total amount payable is treated as a cancellation and is therefore subject to the cancellation policies of each service provider. Please note a cancellation fee may be incurred for some services.

When booking a Rhythm Trip each traveller agrees that they have valid travel insurance with sufficient coverage for medical expenses, personal accidents, baggage loss, and potential trip curtailment or cancellation when travelling, as well as snowsports/outdoor activity. 

Whilst in Japan you will be responsible for any medical expenses incurred should you become unwell or have an accident during your trip. 

We strongly recommend that you have comprehensive travel insurance that specifically covers snowsports activities – this can often be omitted from standard policies. If you are booked onto our JaPOW Experience then in addition to snowsports you must also ensure that off-piste and backcountry skiing/snowboarding are covered, depending on your provider this may be an add-on.

Kindly be aware that the aforementioned insurance is not encompassed within your reservation with Rhythm Trips.

• Cancellations prior to 16 days of departure will be refunded. Cancellations inside of this period are non-refundable.

• In the event of flight delays or cancellations; we will work with the service provider to find a new transfer option. In specific situations, or in the event we do not receive information early enough (e.g. when your driver is already waiting) we may not be able to reschedule transfers without additional charges.

• Rhythm Japan cannot be held responsible for snow conditions. Cancellation or modification to any booking due to health reasons, flight delays, or any other reason, will be subject to the regular cancellation policy listed above.
• Trips cannot be cancelled or amended on the basis of snow conditions. 
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