Pick Up Service

To help make things a little easier when you arrive in town, we offer a FREE pick up and drop off service for our customers in Niseko and Hakuba!

This  service makes it super easy for our customers to grab their rental gear, as we’ll come and pick you up and take you to our shop!

For Niseko the free pick up and drop off service extends as far as Niseko Village (Higashiyama) and then to Hanazono.

For Hakuba the free pick up and drop off services extend as far as Goryu and then to Tsugaike. Please call us at the store for group pick up.

How to book

  • For those customers who are staying within Hirafu in Niseko or Wadano in Hakuba, please make sure you contact us at least 15 – 20 min before you are ready to be picked up
  • If you are staying outside the Hirafu Village (Hanazono or Niseko Village) or Wadano area, please try and get in contact with us at least 30 minutes before you’d like to be picked up

Once we receive your call, our staff members will provide you with an estimated time of arrival to your accommodation. Obviously during busy period, the waiting time might be longer, but we will do our best to get to you as soon as possible!



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